FAQ’s

DIA FAQ’s

Where are you located?

We are located in the Hilo Information Center at the Mo’oheau Bus Depot in downtown Hilo. 329 Kamehameha Avenue

How do we contact you?

You can contact us via phone, fax, or email. Our office phone is  (808)935-8850. Fax (808)935-4356. Email us by clicking the ‘Contact Us’ link.

What are your operating hours?

Our hours of operation are Monday thru Friday 8 am – 430 pm. Closed on Holidays.

Do you observe Furlough Days?

No, we are open on Furlough Fridays.

Do you work for the County of Hawaii?

No, the Downtown Improvement Association is an independant 501 c 6 non-profit organization.

Is the Hilo Information Center a visitor information center?

We serve residents and visitors alike, providing all information needed as best we can.