Cruise Ship Passenger Guide
E welina mai i Hilo! Welcome to Hilo! You can take the public Mass Transit Bus to downtown Hilo, you can take a taxi, or you can walk. Walking to downtown Hilo is about 2.3 miles and takes about one hour. The bus cost is $1.00, free for seniors 55 and above; taxi fare from the port to Downtown Hilo is about $12-16.
Harbor Master Site – click to view the arrival of cruise ships to Hilo.
To Reach Downtown Hilo by Bus
Begin by exiting the Port of Hilo on foot. As you exit, just across the street you will see a small low-lying green building that is home to the Keaukaha Market. This will be your stop to return to the ship.
To get on the bus to downtown Hilo, take a RIGHT out of the Port (off Kuhio St.), and walk about one block to the
Oceanfront Chinese Kitchen & Take-Out.
You will need to FLAG THE BUS when you see it coming from your left. The bus will say KEAUKAHA (pronounced Kay-Ow-Ka-Ha). Wave both hands at the bus driver, and step out towards the curb.
The bus passes this stop at the following times in the morning: 7:10 a.m., 8:10 a.m., 9:10 a.m., 10:10 a.m., and 11:10 a.m.
In the afternoon, the pick-up times to downtown Hilo are: 1:45 p.m., 2:45 p.m., 3:45 p.m., and 4:50 p.m.
You will arrive at the Hilo Information Center/Mo’oheau (pronounced Mow-O-Hay-Ow) Bus Depot about 10 minutes after boarding the bus. Please come in and visit us for a quick overview of our historic downtown area and a self-guided Walking Tour Map of Downtown Hilo.
To Return to the Port of Hilo
The KEAUKAHA bus departs from the Mo’oheau Bus Depot at the following times: 7:25 a.m., 8:25 a.m., 9:25 a.m., 10:25 a.m.; then there is a lunch break till 1:00 p.m. The bus resumes service and departs in the afternoons at: 1:00 p.m.; 2:00 p.m.; 3:00 p.m., and 4:00 p.m. Most ships leave Hilo Harbor at around 5:30 p.m.; so if you miss that 4:00 p.m. bus, you will need to take a taxi to return to the ship.
To Reach Downtown Hilo by Taxi
The fare is about $12-16 from the cruise ship. We recommend the following taxi companies:
Miranda’s Taxi & Tours: 808-936-8660.
Ali’i Hilo Tours/Elm’s Taxi: 808-895-5448.
Maile Tours: 808-747-3678.
Mr. K’s Taxi: 808-964-1111.
Maikai Ohana Tours: 808-969-1030. If you desire a Japanese speaking driver, Maikai Ohana Tours operates in Japanese, and you can charter a Taxi-Tour.
Singles and couples might want to make friends with others to share the cost of the taxi, some of which offer reasonably priced tours of East Hawaii. Be careful about people offering cheap shuttles to anywhere off the pier, as they often charge a per person fee that may be more expensive than sharing a cab.
In an effort to get a full Hilo experience we invite malahini (travelers) to shop around downtown to support our local businesses. Mahalo nui loa. (thank you very much)
Abundant Life Natural Foods: Whole food grocery store.
Hilo Farmer’s Market: Local produce. Grown here, not flown here.
KTA Superstores: Locally owned grocery outlet. (similar to safeway)
Basically Books: One stop book shop.